Our fulfilment team will process your order within 24-48 hours, excluding weekends and public holidays.
When your order ships out, you will receive a Shipping Confirmation email from support@mycocoons.com with your tracking number included in it.
Once you receive the email, you can enter your tracking number here to easily check on your order status.
USA
- Contiguous USA - once shipped, your order should arrive within 7-12 business days.
- PO boxes & military addresses - your order should arrive within 7-45 business days.
International
Please be advised that for the standard shipping option, your local post would be in charge of the actual delivery.
- Delivery will take 7-21 business days after an order has shipped.
- For customers from UAE, please include your P.O. box address when choosing our standard shipping method.
Thing to Keep in Mind:
Order Numbers don’t instantly update with available Delivery Status. If your tracking number entered shows that it is currently unavailable, do not be alarmed – Your order has been shipped out and is in transit to the local post office. Tracking should updating within a few business days.
Please make sure to double check the description to see the delivery time frame for your specific country.
Have any questions? Please view our FAQ here.
For any further assistance, don’t hesitate to e-mail us at
support@mycocoons.com and we’ll be more than happy to assist you.
Happy shopping and keep spreading love!
– X My Cocoons Team